Tuesday, November 14, 2006

Broncos snafus

Here's an email that was recently sent to KKTV and cc'd to us....

What's the problem at KKTV? I understand the Bronco game not being broadcast in HD by CBS, but what caused the game to repeatedly switch between the Atlanta/Cleveland game during the first quarter? Is one of your engineers a Browns fan and wanted to see the end of that game? Why does KKTV seem to have more issues from an engineering standpoint than the other local stations?

I watch a great deal of programming on CBS and prefer to watch in HD whenever possible. We've had numerous email conversations in the past regarding the technical issues switching between your HD signal and SD for local commercial insertions - a situation that has gotten better, but still has room for improvement. After two full years of HD broadcasts on KKTV, one would think you would be able to provide a more consistent level of quality over the other stations who joined the HD world after KKTV. The gray pillar box you broadcast when in SD mode and the significant changes in audio levels when switching are things that are within your control to fix. I tried to chalk it all up to "growing pains" during the first year of your HD broadcasts.
Now that it has continued for over two years I don't know what to call it.

The number of HD viewers in Colorado Springs and Southern Colorado is growing each day. Is it too much to ask for the same quality and consistency from KKTV that we receive from the other local affiliates? Given the ongoing nature of the issues at hand, I feel you really don't care about addressing these problems for your viewers, which is indeed disappointing.

Ric Sieben
Monument, Colorado

POSTED BY WARREN EPSTEIN

14 Comments:

At 9:36 PM, November 14, 2006, Blogger TallGuy said...

What about the bigger HD issues at KKTV?

1. They dropped picture quality when they added the subchannels that no one is watching (MyKKTV, weather channel). Now the picture is not crisp or clear, and pixellates horribly if the camera shot is moving.

2. They dropped Dolby Digital 5.1 surround sound a few months ago, even though most CBS prime time shows and HD sporting events feature 5.1 surround sound.

3. They sometimes forget to switch to the HD feed, and show the SD feed on the HD channel for a while after some commercial breaks.

I agree, KKTV used to be the HD leader in Colorado Springs, with gorgeous picture quality and clear sound, but has fallen on its face lately.

 
At 7:54 AM, November 15, 2006, Blogger Eli the Mad Man said...

Yup, I bitched about this very thing last week in my blog. Here's an even more recent occurrence... last night during the airing of NCIS and The Unit. It didn't "pop" into HD until 18 minutes into The Unit. NCIS wasn't in HD AT ALL! This has been going on for MONTHS now and is complete crap.

I guess I'm glad I'm not the only one it's happening to. Maybe if enough of us scream load enough they'll hear. Or not.

Anyone have any idea what the hell is going on down there? Is KKTV being run by the same bunch of monkey's that appear in the CareerBuilder.com commercials?!?!

 
At 8:21 AM, November 15, 2006, Anonymous Anonymous said...

eli...I thought KK was your favorite station???? (I'll never understand how you think someone from Wisconson is the best weather guy in town). FYI: Those "monkeys" you're talking about are from California. :)

 
At 9:35 AM, November 15, 2006, Blogger Eli the Mad Man said...

KKTV is my fave station... at least from an on air "personalities" standpoint. Can't say the same for the technical aspects of what's going on over there though. Tallguy had it right, they WERE the leader in HD a year ago, now they're dead last. So... what happened to cause the slide to the bottom so fast?

And as for where those Monkey's are originally from... hey, California has too many of 'em! Why do you think I "escaped" from the zoo!? ;) Seriously though, you're only as good as the tools and instruments you're allowed to work with.

If you go from using cutting edge 21st century tools (in California) to Bronze-aged tools (here, watch one news broadcast from Fox21 and tell me you can't do a better job with a 10 year old Handycam)... there's only so much you can do.

It IS a little backwards here. Case in point: the plethora of guys (old and young) who STILL have long hair. Lookin' good 70's boooooooy! :)

 
At 10:30 AM, November 15, 2006, Blogger Steelerblogger said...

My husband and I are new to this HD thing. We just recently purchased a tv to support HD and We have noticed the same thing about the HD. I have notices that KRDO seems to have a far better picture than KKTV. I am glad its not just us noticing.

 
At 11:14 AM, November 15, 2006, Anonymous Anonymous said...

So... what happened to cause the slide to the bottom so fast? Technical people that have worked there for decades, who had pride in the station as if it was their own, are no longer there. It is now ran by two people that are incompetent.

 
At 7:41 PM, November 15, 2006, Blogger Charles said...

While we are on the subject of KKTV HD, I do not receive KKTV's closed captions on their HD channel. It is either non existant or it is extremely garbled. Anyone else have that problem? Comcast has looked at it, and they say it is a station issue, and not a cable issue. I have tried calling KKTV, but, they have not returned my call. I get closed captions fine on the other HD Channels

 
At 7:09 AM, November 16, 2006, Blogger Eli the Mad Man said...

The wife and I have had HD since this time last year. Back then, KKTV was the undisputed HD leader. Followed closely by KXRM. They both rocked. KOAA was only showing SOME college football games, but as the year went on they improved and now have really good service. I kept sending Emails to KOAA because they kept saying they were going to be HD compliant forever and a day, but something about their tower not working right kept them from going live. They only recently came alive, but now are rock solid as far as HD stations go.

Now? KRDO is horrid. Far and away (be leaps and bounds) the worst HD station going. Like I said, it's like they have those monkeys from the CareerBuilder commercials working in there, punching buttons at random. When you have shows popping into HD at random spots (from non-HD, when the show SHOULD have been in HD all along)... somethings not right.

 
At 5:56 PM, November 16, 2006, Anonymous Anonymous said...

I hope these KKTV sub channels fail soon... Seems to be a lot of the problem. When the govt inforced channels to carry HD I had hoped it would mean real HD... Not just carry more bandwidth to put whatever other junk they can come up with. I sent the people at myKKTV.com a couple of emails.. Probably won't hear from them but I felt better. I hope we all keep bugging KKTV to do the right thing with HDTV views!

 
At 11:42 PM, November 16, 2006, Anonymous Anonymous said...

Eli...were you drunk in your last post?
"KOAA was only showing SOME college football games, but as the year went on they improved and now have really good service." You meant KRDO.

"Now? KRDO is horrid. Far and away (be leaps and bounds) the worst HD station going. Like I said, it's like they have those monkeys from the CareerBuilder commercials working in there, punching buttons at random" You meant KKTV.

 
At 5:11 AM, November 17, 2006, Blogger Eli the Mad Man said...

Nope, not drunk... just screwed 'em up. You try sorting the alphabet! Which is being more honest then you can say... all safe and warm behind your anonymous handle. Anyone can say anything from the dark... take a step into the light sometime. ;)

 
At 11:37 AM, November 17, 2006, Anonymous Anonymous said...

Eli....Anonymous is my name. I'm not hiding behind anything. My name is Joe Anonymous. Nice to meet you!

 
At 8:07 AM, November 20, 2006, Anonymous Anonymous said...

Comcast has looked at it, and they say it is a station issue, and not a cable issue. I have tried calling KKTV, but, they have not returned my call. I get closed captions fine on the other HD Channels

You should really contact the FCC. Frequently, the FCC are the only people that the broadcast stations will listen to. And when it comes to closed-captions, the FCC will definitely listen to you.

http://www.fcc.gov

 
At 8:07 AM, November 20, 2006, Anonymous Anonymous said...

Can the Gazette do an article on the recent KKTV HD problems? Maybe they would wake up after that.

 

Post a Comment

<< Home