Spending a little quality time in customer service heck

I'm moving, so I've been calling around to compare prices from the different cable and satellite services. Which has pretty much sucked, not that I didn't expect it. Not to whine, but I am amazed by how difficult it is to get actual information from companies' Web sites. You'd think offering useful information on the Web would be a cost saver. Whatever.

Adelphia's customer service representatives knew nothing about the offer they just mailed out -- not surprising to anyone who has ever dealt with them. I suppose I could wait a couple weeks and deal with Comcast instead, but I'd hate to miss the "Ghost Hunters" season finale.

DirecTV couldn't help me, wasn't interested in offering me a deal and apparently isn't too keen on keeping me as a customer. Always remember that, Adelphia customers: One company's customer service is never so bad that some other large, impersonal company is not willing to match it endless voicemail menu for endless voicemail menu.

Oddly, Qwest was really helpful in offering me everything DirecTV wasn't (they re-sell DirecTV service).