You ever wonder what happens if a Netflix DVD gets lost in the mail, or lost in your house, or eaten by the dog? Apparently nothing. A copy of "The Illusionist" seems to have ended up in my recycling bin -- or maybe it was the dog. Netflix customer service said, "OK, we'll mark it as lost and send you out the next film on your list."
Which seems like a pretty enlightened policy, although I'm guessing they go medieval on your ass if you begin to "lose" movies frequently.
Anyway, something I'd always wondered and, thanks to the general disorganization of my house (since corrected), had the chance to find out.